Support
Need help? We'll take over.
Remote support via AnyDesk, phone support and on-site visits in Strasbourg and Alsace — during business hours.
Fastest
Remote control
Download AnyDesk, launch it, and give us the ID shown. We connect within seconds — you stay in control at all times.
No installation. One-time ID.
1
Download AnyDesk
Choose your system below (Windows or macOS).
2
Launch the program
Open the downloaded file — no installation required.
3
Share your ID
Give us the number shown, by phone or email.
Frequently asked questions
Is it secure?
Yes. You see everything we do on screen, and the session closes as soon as we're done.
Do I need to install anything?
No. AnyDesk runs without installation; you give us a one-time ID.
Does it work on Mac?
Yes, Windows and macOS — pick the right version when downloading.